Website Care Plans

Let us update and maintain your nonprofit's website so you can spend your time focused on your mission!

If you're the Executive Director of a Nonprofit, you've got your plate full serving your community and working hard for your cause. You nor your staff have the time to handle keeping your website updated; you have to remain focused on the work you were called to do.

Your website's job is to share information on the work your organization is doing and to invite people to become a part of your organization's story. It's important to make sure that your website continues to do its job and to do it well so your organization's impact on your community grows.

Clients on our website care plans have peace of mind when we're on the job maintaining their websites. You'll have our word, too, that we'll look out for your website while you spend your time looking out for the people you serve.

We can partner with your organization too so your leaders and your staff can continue their jobs of helping to grow further your mission.

Ready to let us focus on your website, so you can focus on your organization's mission?

Our Website Care Plans are designed to support your organization as your online marketing needs grow. With plans starting at $99, our support team will take care your website, allowing you to keep your focus on what matters most for your organization.

Mentor

$97 Month
  • Access to Video Tutorials on our Website
  • Weekly Software Updates
  • Weekly Website Backups
  • 24/7 Security Monitoring
  • Ongoing Uptime Monitoring
  • Detailed Monthly Reports
  • One (1) Hour for Design / Content Updates

Manager

$297 Month
  • Everything in the Mentor plan, plus:
  • Daily Website Backups
  • Performance Optimization
  • Quarterly Analytics Reporting
  • Video Tutorials in your Website Dashboard
  • Monthly Marketing Planning Emails
  • Domain Name Renewal Reminders
  • Three (3) Hours for Design / Content Updates

Master

$497 Month
  • Everything in the Manager plan, plus:
  • One-Hour Strategy Call
  • Monthly Analytics Reporting
  • Custom Analytics Dashboard Access
  • Five (5) Hours for Design / Content Updates

All Website Care Plans include:

WordPress Software Maintenance

WordPress Software Maintenance

Your organization's website runs on WordPress, which requires regular maintenance to keep your website secure and stable. We've got you covered!

Cloud Backups

Cloud Backups

Our trusted backup solution takes regular snapshots of your website files and stores them in the cloud in case your website ever needs to be restored. 

24/7 Security Monitoring

24/7 Security Monitoring

We keep a watchful eye on your website around the clock to make sure it's not vulnerable to hackers. We keep your website secure by applying the latest techniques in website security and protection.

24/7 Uptime Monitoring

24/7 Uptime Monitoring

We work around the clock to solve your website problems before they happen, making sure your website stays online so your supporters can engage with your cause anytime.

Monthly Reports

Monthly Reports via Email

With our monthly reports delivered right to your inbox, you'll always know what's being done to support your organization's website.

See a sample monthly website care plan report

FAQs

Are we locked into a contract for your website care plans?

There is no contract for our website care plan services, so you are free to cancel at any time. 

What happens if an update breaks our website?

We use a proven process when updating the WordPress Core, theme, and plugin files. We do an extensive amount of ongoing research on WordPress Core and the themes and plugins we typically use on our client organization websites, so we're often able to anticipate issues before they happen, taking steps in advance to mitigate the risks to your website during the update process.

Still, updates do occasionally cause issues on websites. Rest assured that if your website does break during a software update, we will repair it for you free of charge.

Are content updates included?

Yes, all of our website care plans include time for design and content updates. You may use this time to have us add new pages to your website or makes changes to existing pages.

What happens if we don't use all of our time for the month?

The hours allotted for your design and content updates do not roll over from month to month, so we encourage you to use them every month!

Now that your organization has a new website, you'll be doing your organization a disservice if you're not keeping the website updated with fresh content. There's always something we can help you do on your website to keep your community engaged with your cause, so don't hesitate to reach out to use for ideas!

What if we need more support time / hours?

If your organization's website needs an enhancement or task that can not be adequately performed in the time allotted for your website care plan, we are happy to provide a quote for your approval separate from your plan. Such work will be performed at a discounted hourly rate of $90 / hour.

Our website was not built by 29:11 Creative. Can we still sign up for a website care plan?

Our website care plans were developed for websites that were built by 29:11 Creative. Still, we welcome nonprofits who are seeking a long-term partnership with a dedicated and knowledgeable webmaster with nonprofit marketing and fundraising experience.

If we did not build your organization's website, before you can subscribe to one of our website care plans, you'll need to get a Website Checkup so that we can evaluate the code integrity of your website and recommend necessary actions that might be necessary to bring your website up to our standards.